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Complaint Cell

Dhaka/Chittagong/Khulna Branch

Dear Customer

We wish to safeguard your interest and are committed to provide highest standard of services. You may complain your grievance or provide suggestions to Branch Manager.

If your grievances/complaints are unresolved at the branch level, please approach

 

Mr. Masudul Amin - SAVP & Head – Complaint Cell

Email-comp1.co.bd@statebank.com, Cell No – 0088 01713 046648

Mailing Address or Meet in person:
Country Office, State Bank Of India, 128 Navana Pristine Pavilion, Level-12

Gulshan Avenue, Circle-2, Dhaka-1212, Tel – 0088 02 9889152 (Ext-106)


 

Branch Level Contact Details

 

Dhaka Branch & Dhaka OBU

Mr. Idrish Ali Khan, Manager (Operations)

Email: ops1.dhk.bd@statebank.com

Tel - 0088 02 9880469, 8835601, 8837114, Fax: 8835602

 

For Travel Card Customer:

Tel: 9823331-34 Ext. – 414 (IVAC-JFP),

Tel: 8835601 Ext. – 106,109 (SBI-Dhaka Branch)

Mr. Ashfaqur Rahman, Dealing Officer

Email: forex9.dhk.bd@statebank.com, Cell No - 0088 01779 318231

Mr. Narayan Chandra Sarker, FAVP, Forex

Email: forex2.dhk.bd@statebank.com, Cell No - 0088 01727 652410

 

Chittagong Branch & Chittagong OBU

Ms. Suma Rani Datta, Assistant Manager (Operations)

Email : obu2.ctg.bd@statebank.com

Tel: (+88 0312) 856008-9, Fax: (+88 0312) 856004

Khulna Branch

Mr. Palash Chandra Sarker, Junior Manager (General Banking)

Email: gb1.khulna@statebank.com

Tel: (+88 041) 831345, Fax: (+88 041) 733350

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