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Dhaka Trending Product

Trending Product

RTGS

As an electronic settlement, it ensures transfer of funds from one account of a bank to that of another bank on a real-time and on gross basis. Here real-time refers transactions that do not need any waiting period. Transactions are settled as soon as they are executed.

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BACPS/BEFTN

Bangladesh Automated Cheque Processing System (BACPS) and Bangladesh Electronic Funds Transfer Network (BEFTN) are designed to automate cheque clearing to speed up the processing and reduce risks as well as provide a medium for paper-less interbank payments.

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Fund transfer through ATM

ATMs provide a couple of facilities and services to the customers. One of them is to transfer money from one bank account to another using your debit/ATM card. Money transfers through ATMs can be helpful in urgent situations.

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Fund transfer from INB

With internet banking, customers can transfer funds between bank accounts without having to visit the bank. The transaction can be made through the BEFTN facilities between banks. Net banking offers a 'Fund Transfer' option, for quickly transferring funds to third-party beneficiaries within the bank.

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DHAKA Quick link with url

Complaint Cell

SBI Complaint Cell

Dear Customer

We wish to safeguard your interest and are committed to provide highest standard of services. You may complain your grievance or provide suggestions to Branch Manager.

If your grievances/complaints are unresolved at the branch level, please approach

 

MR. RAQIB AL RASHID
SAVP & Head of ICCD & Chief Compliance Officer
Head of Complaint Cell
Email: complaint.bd@statebank.com,
Cell No: +88 01325 074202

MR. SHANTONU SARKER
FAVP & Deputy Head of Complaint Cell
Email: shantonu.bd@statebank.com,
Cell No: +88 01325 074211

 Mailing Address or Meet in person
Country Office, State Bank Of India,
Navana Pristine Pavilion, Level-12, 128 Gulshan Avenue,
Circle-2, Dhaka-1212, Tel – 0088 02 9889152 (Ext-106)


 

Branch Level Complain Cell
Dhaka Branch & Dhaka OBU For Travel Card Customer:
MR. MAKSUDUR RAHMAN, Deputy CEO
Head of Branch Complaint Cell
Email: dceo.dhk.bd@statebank.com
Cell No: +8801325074236
MR. MILON KUMAR MITRA, Joint AVP (Operations)
Deputy Head of Branch Complaint Cell
Email: ops1.dhk.bd@statebank.com
Cell No: +8801325074237		 MS. DILRUBA AKTER, Principal Officer
Cell No- 01325074258, 01325074251(IVAC-JFP)

MR. MILON KUMAR MITRA, Joint AVP (Operations)
Email: ops1.dhk.bd@statebank.com
Cell No: +8801325074237
Chittagong Branch & Chittagong OBU Khulna Branch
Mr. Dipankar Barua, FAVP
Head of Branch Complaint Cell
Email: cr1.ctg@statebank.com
Cell No.: +8801325074276
Ms. Suma Rani Datta, Senior Principal Officer
Deputy Head of Branch Complaint Cell
Email : gb1.ctg@statebank.com
Cell No.: +8801325074277		 Mirza Rubayet Hossain, Principal Officer
Head of Branch Complaint Cell
Email: bh.khl@statebank.com
Cell No.: +8801325074296
Mr. Goutam Kumar Kundu, Executive Officer
Deputy Head of Branch Complaint Cell
Email: gb1.khulna@statebank.com
Cell No.: +8801325074297